Procurement terms

These terms apply to buyers instructing Clerin to source products, equipment or services. They sit alongside the website terms and any order confirmation.

Instructions

An RFQ or written instruction authorises Clerin to identify manufacturers, authorised distributors and established suppliers, obtain quotations and present options. We do not place an order until you confirm in writing.

Specification

You are responsible for the accuracy of part numbers, quantities, destination, required standards and any tender constraints. We will query obvious gaps; we cannot guarantee a match to an incomplete specification.

Quotations

Prices, lead times and Incoterms are those of the supply route at the date of quote. Product, documentation and freight are shown separately where practical. Validity is as stated on the quotation.

Payment

Payment terms are those on the order confirmation. Typically a deposit is required before manufacturer commitment, with the balance against shipping documents or as otherwise agreed.

Delivery and documents

We coordinate export documentation and freight options where instructed. Customs clearance in the destination country remains with your nominated agent unless we have agreed otherwise in writing.

Authenticity

We source through manufacturer and authorised channels where they exist. Equivalents are proposed only when you ask. See our product authenticity page for the documentation we can support.

Questions

Write to [email protected].